Effective Date: November 2025
At Kinam Online Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place orders, or use our digital services.
1. Information We Collect
We may collect the following information from users:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Payment Details: Card information, bank details (handled securely through trusted payment gateways).
- Website Activity: IP address, browser type, pages visited, cookies, and analytics data.
- Service Interaction: Information provided when using our Social Media Marketing, Content Creation, Graphic Design, or Website Design services.
2. How We Use Your Information
Your information is used for:
- Processing and fulfilling orders
- Providing customer support and updates
- Improving website functionality and services
- Sending promotional materials and offers (only if you opt-in)
- Running marketing campaigns or social media management services
3. Cookies & Tracking
We use cookies and tracking technologies to:
- Enhance user experience
- Analyze website performance
- Personalize content and advertisements
You can disable cookies in your browser settings, but some website features may not work properly.
4. Information Sharing
We do not sell or rent your personal information. Information may be shared only:
- With trusted third-party service providers for order delivery or digital services
- As required by law or to protect our rights
5. Data Security
We implement strong security measures to protect your data, including:
- Secure servers and encryption
- Restricted access to authorized personnel only
- Regular monitoring and security updates
6. User Rights
You have the right to:
- Access, edit, or delete your personal information
- Opt-out of marketing emails and promotional communications
- Contact us for any privacy-related concerns
7. Children’s Privacy
Our website and services are not intended for children under 13 years. We do not knowingly collect information from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date updated. Users are encouraged to review this page periodically.
9. Contact Us
For questions, concerns, or requests regarding your personal information, please contact us at:
Kinam Online Pvt. Ltd.
Office: Newroad, Kathmandu, Nepal
Outlet: Balkot, Bhaktapur
Email: kinamonlinepvtltd@gmail.com
Phone/WhatsApp: +977-9851402150